Support Center

Devices & Apps

  • Grooveshark Mobile

    Grooveshark in Your Mobile Browser
    ​Head over to Grooveshark.com on your iOS5.1+ and Android 2.3.3+ devices and start enjoying instant streaming music using our HTML5-based browser app.

    NEW: You can now add songs to your My Music and Favorites! While in the drop down menu, click on the heart icon to add a song to your Favorites or the check mark to add it to your My Music. You can also remove songs from your Favorites and My Music using the same steps.

    HTML5 Add to Favorites and My Music

    Song Playing in Background Issue
    We have received questions about the next song not automatically playing on the Grooveshark browser app http://html5.grooveshark.com/. This is unfortunately a limitation of mobile browsers/operating systems that we do not have control over.  If the Grooveshark tab is not open and active OR if the screen locks, the next song will not play.

    **Note: The newest version of Chrome on iOS may play the next song but reports have been inconclusive**
     
    Downloadable Native Apps
    The enhanced Grooveshark Mobile application is currently available for:
    • Android phones running version 1.5 or later (the app works much better on more recent versions of the OS!), a 3G or Wi-Fi connection, and 6MB of available space. 
    • Palm/HP phones running WebOS 2.1 or later, with 3G or WiFi connection, and 7MB of available space.
    • Jailbroken iPhones, iPads, and iPod Touches with iOS 3.1 or later (though the app works much better with the newest OS!), a 3G or Wi-Fi connection, and available 10MB of available space.
    • BlackBerry phones (excluding the Storm and Storm II) running OS 5.0 or later, with a 3G or Wi-Fi connection, and 1.2MB of available space.
    • Symbian (Nokia) devices with S60 3rd Edition (Feature Packs 1 & 2) or S60 5th Edition, a 3G or Wi-Fi connection, and 2MB of available space.

    Please note that we are no longer actively developing for Blackberry, Symbian, and WebOS. You can continue to use the application if you already have it installed, but no future updates will be made available. If you have any questions or would like a refund, please contact us at support@grooveshark.com.
    Downloading the Grooveshark Mobile Application
    With Grooveshark Mobile, you can listen to your favorite songs and playlists from the Grooveshark music catalog on your mobile phone. The mobile application may be downloaded for Android, Blackberry, Palm, and Symbian through your mobile browser at m.grooveshark.com.

    For iOS devices (iPod Touch, iPhone, iPad), our application is only available through the Cydia App Store. A 3G or Wifi connection is necessary for streaming music through the mobile application. You can access our web-based app at html5.grooveshark.com through your mobile browser.

    While Radio mode is completely free, on-demand access is available for a 14-day/50-play trial or with an active Grooveshark VIP subscription. Grooveshark VIP is a $9/month subscription that allows you to take Grooveshark on your supported mobile devices.

    To get Grooveshark VIP, you can visit your subscription settings by clicking here. As a premium subscriber you don't see any ads on Grooveshark and receive many other benefits.

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  • Grooveshark on Android

    **Are you having trouble enjoying your music on a Jellybean (Android 4.1+) device? Email support@grooveshark.com with a brief description of the issue and include what kind of Android you are using. We will be happy to help.

    **Do your songs play properly while using WIFI but just keep loading when using a 3G/4G connection? Try going to Settings > Play High Quality Files > Choose "Always". If the problem continues contact our support team at support@grooveshark.com to further troubleshoot.


    The Player
    The player is where the magic happens. Here's a basic walkthrough of all of our player features:
     
    Option tabs

    This bar allows you to add the current song to your Favorites for easy access. You can also add the song to a playlist or share the song with your friends over a number of social media outlets!
     
    Player
     
    The Player takes care of all of your basic music-playing needs. You can play, pause, or skip songs forwards and backwards, and activate the radio feature.
     
     
     
     
    Radio
     
    Grooveshark Radio is the perfect way to discover new music. If you want to turn it on or off, all you need to do is go to the "Now Playing" screen and toggle the Radio button.
     
    Smiling & Frowning Songs

    Anytime you have Grooveshark Radio enabled, there will be smile and frown buttons available on the player screen. Using these buttons to describe how you feel about a particular song will help us choose more songs that you like, and less that you don't!
     
    The Queue
     
    To access the Queue, slide the Queue menu up from the bottom of the screen. Here, you can edit the order of your current songs, enable Shuffle, or clear your Queue to start your experience anew. Pictured below is the Queue in edit mode.
     
    To rearrange your Queue, tap Edit at the top and then either move songs by press-and-holding on the gray tab on the right side of the song cell, or delete them by tapping the red X on the album art. To exit edit mode, click the Edit button again.
     
     
     
    Settings
    The settings menu gives you access to all of the nuts and bolts of the app. This friendly FAQ is going to walk you through everything you can do with your settings to optimize your experience.

     

     

                      

     

    Account
     
    The account menu tells you what account you're logged in as and gives you the option to logout.
     
    Cache
     
    Grooveshark Mobile for Android allows you to cache songs to your phone so you can hear your favorite songs without the need to buffer. To cache songs, simply turn the song caching option ON from the Settings menu and any new listens will be stored in cache. With caching enabled, the songs you listened to don't have to buffer again the next time you listen to them.

    If you ever want to delete the songs you have cached on your phone, choose the "Clear Song Cache" option. Note that cached songs are different from offline songs. If you choose to explicitly Offline a song, you can find the song in the Offline category and the song will appear in green.
     
    Scrobbling
     
    If you'd like Last.fm to take your Grooveshark listening information and add it to their data pool, enable scrobbling! 

     

     

    Advanced Settings
    Disable Screen Lock

    When you're viewing the Now Playing screen, your screen won't lock by default. Disabling screen locks prevents the screen from locking allowing for quicker interaction with the application without the need to unlock it.
     
    Prefer Lower Bitrate Files

    If your internet connection is spotty and songs are taking a while to load, you should turn on this option to find songs that will be less resource-needy. These songs will be of a slightly lower quality though they will load faster.
     
    Resume Offlining

    If you previously tried offlining songs and they failed due to server troubles or limited connectivity, having this option enabled will cause the application to continue attempting to offline the songs when your connectivity improves.
     
    Logging

    These are options designed to help us help you when the app is having issues.
     
    Send Crash Reports 

    By enabling crash reporting, we are better able to figure out what went wrong in the application so we can fix it.

    Enable Verbose Logging

    This is an option that we'd prefer you kept disabled unless you're having a severe problem and our support team asks you to enable it. To learn more about Verbose Logging, please see the information below.

     

     

     

    About

    Here you can find our Help site, our Terms of Service, our Privacy Policy, and our DMCA policy.
     
    Show Tutorial

    Check out our quick tutorial to learn the basics of the application!
     
    Version

    This displays the current version of the application you are using. If you e-mail support@grooveshark.com, it's always helpful to mention this number and the make and model of your phone!
     
    Refreshing Your Collection
    Press the Menu hardkey when you are in the Playlists or Favorites screens and you'll see the Refresh button appear in the bottom of the screen. Use the Refresh button to sync the application with the changes you made on the web!

     

    Android Favorites

     
    Offline Songs
    Offline songs are those songs you have chosen to store locally using the "Make Available Offline" option, which can be found on the playlist or song info view screens.  
     
    Offlined songs are stored on your Android smartphone’s external storage, which could be either your internal (non-removable) storage or a removable storage media (such as an SD card), depending on your manufacturer. For more information please check out this Google documentation. You can delete your offline songs at the song info view and select Remove from Offline Songs.

    Note:  Any songs that you have chosen to offline will still be available for cached playback while using Online Mode. Offline songs are marked green.
     
    Offline mode is enabled by default if you are in an area with limited wireless coverage.  However, you can always enable this mode if you would like to conserve the amount of bandwidth you are using with the application.
     
    Sending App Logs
    If you've e-mailed our support team for help with your Android phone and they've asked you to "Enable Verbose Logging", follow these steps:

    1. Enter the Grooveshark Settings menu. 
    2. Under Logging options, choose to "Enable Verbose Logging" and continue to use the app
    3. When the issue arises again, go to the Settings and press Send Logs.
    4. Disable verbose logging.

    After you send logs, reply to the support email we have sent you letting us know the email address associated with your Grooveshark mobile account, and we should be better able to help you.
     
    Sprint Streaming & Offline Issues
    Because Sprint attempts to proxy media streams made over cellular connections through their servers, playback with 3G/4G and offline songs might fail because of how Sprint's proxy conflicts with how the Grooveshark app plays music. The following work-around has been confirmed to work for many. Give it a try!

    1. Go to phone dial and type ##3282# (there is no need to push call button after. If that did nothing restart your phone and try again)
    2. Choose edit mode
    3. Put in password. (You can get the password by calling Sprint and asking for MSL code, or password for ##3282#, they should give it to you.)
    4. Choose Advanced
    5. Change HTTP PD Proxy Port to: 0
    6. Change HTTP PD Proxy Address to: 0.0.0.0

    Refer to Sprint's forum for more info: http://community.sprint.com/baw/message/282962

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  • Grooveshark on iPhone, iPod Touch, & iPad

    Grooveshark browser app on non-jailbroken Apple Devices
    Check out html5.grooveshark.com on your mobile browser. Officially supported on iOS 5.1+ and Android 2.3.3+.

    ​Native Grooveshark App
    Grooveshark Radio
    Grooveshark Radio is a great way to discover new music, but it is not automatically active when you download the application. If you would like to turn the Radio function on, you've got a couple of options.
     
    First, you can go to the Settings menu and under General slide the "Radio on by Default" button to "ON".
     

     

    You can also activate the Radio function by going to the Now Playing screen and hitting the Radio button (which is located to the right of the player controls), toggling it on and off. 
     


     

    Note: A song must be playing before Radio mode can be turned on, so that we've got some material to work with.
     
    Anytime you have Grooveshark Radio enabled, there will be Smile and Frown buttons available on the player screen.  Using these buttons to describe how you feel about a particular song will help us choose more songs that you like, and less that you don't!
     

     

    Editing Your Playlists
    If you've added a song to one of your playlists or queue by accident and would like to remove it, we've made it easy for you to edit it in-app. To get to the queue, click on the 'Now Playing' button, then select the queue button at the top right of the screen. To get to your playlists, click on the 'Playlists' button, choose the playlist you'd like to edit, and follow the following steps.
     
    Once you're in the queue, click the pencil icon in order to enter edit mode. 

     

     

      

    To remove a song from the queue, click the red minus button. To move the song in the queue, click the three parallel lines to the right of the song title and drag the song to the desired position.

     

      

     

    When you're finished editing the queue, click done and your queue will be set.
     
    Application Settings
    Radio on by Default

    With this option enabled, Grooveshark Radio is turned on by default whenever you add music to your queue. Grooveshark will then add songs similar to those already playing to your Queue.

     
    Logout

    The "Logout" button allows you logout the username that is currently signed into Grooveshark Mobile. 

     
    Preferred Quality
     
    Content that is uploaded to Grooveshark is transcoded into a file that is optimized for mobile streaming. If you would prefer to listen to non-transcoded, full quality audio streams you can enable the "Prefer High Bitrate" option.

    Be warned, enabling this option will increase the amount of time it takes for a song to buffer within the application.
     
    Notifications

    Notifications are triggered by certain interactions with the app to provide feedback for your actions. If you are bothered by these notifications, you can toggle them on or off here.

     
    Sharing
     
    You can link your Facebook and Twitter accounts with your Grooveshark account here. This enables you to share your favorite music with friends over the two social networks.

    Application Mode

    This mode is enabled by default if you are in an area with limited wireless coverage. However, you can always enable this mode if you would like to conserve the amount of bandwidth you are using with the application.

     
    Note:  Any songs that you have chosen to store locally will still be available for cached playback while using Online Mode.  Cached songs are marked with a green arrow to the right of the song name.
     
    Offline Storage
     
    The Offline Storage slider allows you to choose how much of your phone's memory you would like to devote to storing offline content from Grooveshark.  The more space you allocate, the more songs you can cache to your phone!
     
    Clear All Offline Music
     
    This button deletes any and all songs that have been made available for offline playback using Grooveshark Mobile.  
     
    To clear all of your offlined music, click the Settings button in the main menu, then scroll to the bottom of the page to find the button. 
     
    Saving Your Queue
    To save your queue as a playlist, click the 'Now Playing' button then select the button in the top right corner.

     

     

     

    From the queue, click the icon that looks like a floppy disk in order to save the songs in your queue as a playlist.

     

     

    Enter the name of the playlist you'd like to make, then click 'Done'.
     
    Creating Playlists
    Tapping on 'Playlists' will list all of your pre-existing playlists, as well as give you the option to create a new playlist. To create a new playlist, press the + button at the bottom of the screen.


     


     

    After naming your playlist, you can easily add songs to it. 
     


     

    Add Songs to an Existing Playlist
    To add songs to an existing playlist, start by searching for a song you'd like to add, then tap on it to reveal the Song Menu. 

     

     

    Then choose the 'Add to Playlist' option, choose a playlist, and your song will have a playlist to call home.

     

    Offlining Songs
    Enabling "Offline Mode" allows you to access the songs you have chosen to store locally.  This mode is enabled by default if you are in an area with limited wireless coverage.  However, you can always enable this mode if you would like to conserve the amount of bandwidth you are using with the application.
     
    Offlining Individual Songs using the Swipe Menu
     
    To Offline an individual song, search for the song you'd like to Offline, swipe the tab to reveal the additional options, then click the downward-pointing arrow to offline the song.

     


     

    A green progress bar will come up; when it disappears, your song is offlined and ready to play everywhere, regardless of coverage.
     



     

    Note: To offline a song in the Player/Queue you can swipe and click on the 'i' icon at the end of the menu. That will bring you into the Song Menu where you can tap on the "Make Available Offline" icon.
     



     

    Offlining Albums, Playlists, and Favorites
     
    To offline a Playlist, click the Playlists button in the main menu, then select the Playlist you'd like to offline. You'll see the same downward-pointing arrow at the bottom of the screen.
     

     

    Click it, and multiple progress bars will pop-up. Each song is now Offlining individually.
     


     

    The Offlining process is the same for Albums and your Favorites.

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  • Grooveshark on Blackberry

    We regret to inform you that we are no longer actively developing for Blackberry. You can continue to use the application if you already have it installed, but no future updates will be made available. If you have any questions or would like a refund, please contact us at support@grooveshark.com.

    Radio
    Grooveshark Radio is the perfect way to discover new music and is turned on by default when you download the Blackberry app.  If you ever want to turn it off, all you need to do is go to the Audio Player and toggle off the Radio button (it looks like an antenna). 
    Offline Songs
    Songs can be saved for offline playback by pressing the track ball on a particular song, then choosing "Allow Offline Playback".  Similarly, playlists can be saved for offline playback by pressing the track ball on a particular playlist, then choosing "Add Playlist to local storage". 

    The offlined songs are marked with a green icon and can be accessed in Offline Songs at any time.
     
    Settings
    To reach the Settings menu, simply click on the Blackberry button at Grooveshark app's search screen. This should give you a list of available options.
     
    Enable Ranged Requests

    If you have problems streaming songs, toggle this option off. Verizon customers, however, are advised to leave this option on.
     
    Transport

    If you are suffering from connection issues, we recommend trying a different transport connection type. The following descriptions may help you decide what is your Transport type:
     
    Automatic - The app makes a best attempt and picking a proper transport.
    WiFi - This is the fastest transport, so select this if you'll be using the app primarily through WiFi.
    MDS - Only available for users who are going through their corporate BES (BlackBerry Enterprise Server).
    WAP2 - Use your cell provider's gateway to connect to the network.
    Direct TCP/IP - Attempt to connect directly to the network (bypassing cell provider gateways).
     
    If you still have issue connecting, send us a bug report.   After you sent the report, please fill out this quick form and let us know your username and that you have filed a bug report.
     
    Buffer size

    This option determines how much of your phone's resources your Blackberry should commit to buffering the music you're streaming.
     
    APN

    APN stands for Access Point Name, and refers to the protocol that allows your phone to access the internet using the Blackberry network.

    If you carrier is not a CDMA carrier such as Sprint, Verizon, or Virgin Mobile, you may need to set up your APN settings for Direct TCP/IP.  Click here to find the APN settings for your carrier.

    Enable Verbose Logging

    We do NOT recommend enabling verbose logging unless asked to by our support team, as it can eat up your memory very quickly.


    If you've e-mailed our support team for help with your BlackBerry phone and they've asked you to "Enable Verbose Logging", just follow these steps:
     
    1. Open the application, press the BlackBerry button and go to Settings.
    2. Select "Enable Verbose Logging".
    3. Exit and reopen the app. Continue to use the application until you encounter the issue once again.
    4. When you reproduce the issue, press the BlackBerry button, then About, and then Bug report.
    5. Reply to the support email you have received from us with your username and the approximate time when you sent the log file.

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  • Grooveshark on Boxee

    We regret to inform you that we are no longer actively developing for Boxee. You can continue to use the application if you already have it installed, but no future updates will be made available. If you have any questions or would like a refund, please contact us at support@grooveshark.com.

    Grooveshark is available on Boxee for active Grooveshark VIP subscribers. Non-VIP users can enjoy a free trial of the Grooveshark Boxee application for 14-days or 50-song plays. 

    Simply download Grooveshark from the Boxee app library and login to begin listening to Grooveshark through Boxee.

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  • Grooveshark on Symbian

    We regret to inform you that we are no longer actively developing for Symbian. You can continue to use the application if you already have it installed, but no future updates will be made available. If you have any questions or would like a refund, please contact us at support@grooveshark.com.
     
    The Player
    Removing A Song From The Queue
     
    To remove a song from your Queue, go to your Queue and select the song you want to remove using the menu key. After that, select the "Remove from Queue" option and press the menu key. 
     
    Clearing Your Queue
     
    To clear your Queue, click on a song, then select "Clear Queue" to remove all songs from the queue. 

    Radio
     
    To initialize Radio mode, add the song you want to use as the foundation of your radio station, then select the song, go into the option menu by either tapping on the song (if you have a touch phone) or pressing the middle button (for non-touch phones), then select the 'Start Radio' option. You can also go into the player by selecting the song and click on the radio button, which is inscribed with the image of a dot and some radio waves.

    Offline Songs
    Offlining a song will give you the ability to store the song locally to your phone so you can access it even if you don't have an Internet connection. 
     
    A song can be offlined simply by selecting it and bringing up the options menu. From there select  "Make Available Offline". As soon as you select it, a green bar will show up underneath the song showing you the offlining progress. That's it!
     
    Enabling "Offline Mode" allows you to access only the songs you have chosen to store locally using the "Make Available Offline" option.  This mode is enabled by default if you are in an area with limited wireless coverage.  However, you can always enable this mode if you would like to conserve the amount of bandwidth you are using with the application.
     
    Note:  Any songs that you have chosen to store locally will still be available for cached playback while using Online Mode.  
    Cached songs are marked with a green arrow to the right of the song name.

    If you would like to access your offlined songs, follow these steps:
     
    1. Go to the Options button on the bottom left corner of the application and select "Settings."
     
    2. Once there select "Offline Mode" and press the "Done" button.
     
    3. You are now in Offline mode! 

    Settings
    Access Point
     
    The "Access Point" option in settings allows you to select the way you want your mobile application to connect to the internet.  
     
    Offline Mode 
     
    Offline mode assumes that you cannot connect to the internet and thus, doesn't try. In this mode you can play songs from your offlined library, but can't search for new music or sync your playlists. This is a great mode for when you have a low battery, because the app will consume less energy trying to connect to the internet.
     
    Logout
     
    Logout will log you out of the current Grooveshark account.
     
    Prefer Low-Bitrate Songs
     
    If your internet connection is spotty and songs are taking a while to load, you should turn on this option to find songs that will be less resource-needy. These songs will be of a slightly lower quality though they will load faster. 
     
    Shuffle
     
    Enabling Shuffle within the application settings will randomize the playback of any song(s) that are currently in your queue. 
     
    Store Space Used 
     
    This setting determines how much memory the app has consumed in order to store offlined songs.
     
    Delete All Offline Data
     
    Selecting this option will clear all songs that you've offlined from Grooveshark. This may be necessary if you're running out of memory or want to start your offline list anew.
     
    Version
     
    It is best to include the application version number when emailing Grooveshark support. 

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  • Grooveshark on WebOS

    We regret to inform you that we are no longer actively developing for WebOS. You can continue to use the application if you already have it installed, but no future updates will be made available. If you have any questions or would like a refund, please contact us at support@grooveshark.com.

    Installing the App
    Note: The method of installing Grooveshark on your Palm phone depends based on your version of webOS.
     
    If you have an older version (1.4.5 is the minimum), you can update the app by launching the App Catalog, tapping the shopping bag, and installing the update.
     
    If you have OS 2.0 and the app is installed, you can update via the Software Manager.
     
    If you are using a webOS version older than 2.1 and the app is not already on your device, it will not be available in the App Catalog, unfortunately.
     
    Please remember to close the app before installing the update!
     
    The Player
    Tapping 'Play Now'  after clicking on the song you'd like to hear will begin playback. This will take you directly to the queue.

    If you choose 'Play Next' or 'Play Last', you will remain on the search results. To navigate to the Queue from the search menu, click on the Queue button, which is located at the bottom right hand corner of the screen and represented by a Play button.
     
    From here, you can either manipulate the queue or enter the player.
     
      
     
    Queue Options
     
    In the queue, you can see all the songs that are set to play.

    By clicking on the gear-shaped button on the right side of the song cell, you have the option to add the song to your Favorites or enter the 'More Options' menu, which allows you to play the song now or add it to the end of your queue, add the song to your favorites list, or add it to a playlist of your choice.
     
     
     
    Player Options
     
    You can access the player by clicking on the Player button at the top right-hand corner of the screen.
    In the player, you can see album art, the song progress bar and slider, and player controls.
     
       

    Player controls include a skip forward, skip back, and play/pause button with two additions. You can also Favorite songs by tapping on the heart icon. Favorited songs can be viewed by accessing the 'Songs' menu and then clicking the heart-shaped button on the options menu at the bottom of the screen.  
     
    The gear button opens the 'More Options' menu, which allows you to start the Radio. Radio will add new songs to your Queue based on those songs you are already listening to.

    You can also enable shuffle, clear your queue, save your current songs as a playlist, or set the songs in your Queue to repeat.

     
       
     
    Settings
    You can find and change the Grooveshark app settings by pressing "Grooveshark" tab on the top left corner in the app.
     
    From Settings you can change the default setting of "Radio On at Start" in Preferences & Accounts, visit the Grooveshark Help center by tapping Help, or log out of the application.
     
    Playlists
    You can access your playlists by tapping on the Playlist icon (second icon) on the bottom menu bar.  Playlists will be displayed with the most recently created listed first.
     
     
    Creating Playlists
     
    To create a new playlist, all you need to do is select the second icon at the bottom of the screen and tap the + icon in the top right. After naming your playlist, you're good to go.

    Adding Songs to a Playlist

    You can also add songs to a playlist by tapping on the selected song, choosing the 'More Options' selection, and tapping 'Add to Playlist'.  
     
     
     

    You can add songs to a playlist by finding the song you'd like to add to a playlist in the Songs menu, then tap on the gear-shaped icon, choose 'More Options', and select  'Add to Playlist'.
     

     
    Offline Songs
    The following instructions will help you to enable offline functionality.

    1) Make sure you have version 1.3.3 or later of the Grooveshark app installed and that you close the app completely before proceeding. You can check your Grooveshark app version by accessing the Help scene in the app menu.  

    Note: Users who are trying to install the app for the first time will need to have webOS 2.1 and up on their device. 

    2) Download and install the Complete version of the webOS SDK, available here: http://developer.palm.com/content/resources/develop/sdk_pdk_download.html

    3) From the home screen, type "webos20090606" and tap the Developer Mode Enabler icon that appears, and turn on developer mode.

    4) Connect your phone to your computer. On the dialog that pops up, tap Just Charge.

    5) Open the Command Prompt on Windows or Terminal on Mac OS X and Linux.

    6) If you are a Windows user, type "cd C:\Program Files (x86)\Palm\SDK\bin" and press Enter. Then type "novacom -t open tty://" and press Enter.
         If you are a Mac or Linux user, type "novacom -t" open tty:// and press Enter.

    These commands will open a terminal on your phone, allowing you to run commands that modify the phone's filesystem. It is very important to type the commands exactly as they are written to safely fix the broken settings on your device.

    7) Once your phone is connected, type "rm /var/palm/data/jailusers" and press enter.

    8) Type "exit" and press Enter to disconnect from your phone

    9) We recommended disabling Developer mode from your device after disconnecting your phone. From the home screen, type "webos20090606" and tap the Developer Mode Enabler icon that appears to turn off Developer mode.

    10) You can now launch the Grooveshark app.

    Enjoy listening to your songs offline!

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  • Commonly Asked Questions

    Can I download music to my iPod or MP3 player?
    Grooveshark is a site for streaming your favorite music, not downloading.

    However, almost every song on Grooveshark is available for purchase from either Amazon MP3 or the iTunes Store. Purchase the desired song by opening the options menu (by right clicking on any song) and selecting "Buy Song".
     
    How do I download the Grooveshark app for my Android devices?
    Since we're no longer distributed through Google Play, we make the app available to you from m.grooveshark.com.  Enabling "Unknown Sources" will allow your phone to install the Grooveshark app for Android.  This option can usually be found under the phone's Application page within Settings.  However the location could vary based on your phone's version of Android. 
     
    What do I do if I couldn't find the "Unknown Sources" option on my Android devices?
    Some carriers do not support installing from sources other than Google Play. There are two ways to enable your device so you could install the Grooveshark application for Android:

    1. Contact your carrier for the patch to enable the option for Unknown Sources.

    2. If you're feeling tech savvy, download the Sideload Wonder Machine.

    When will Grooveshark be creating an app for Windows Phone?
    Unfortunately, Grooveshark does not plan on creating an application for the Windows Phone platform. We're sorry for the inconvenience. 

    However, you may use a simplified version of Grooveshark at html5.grooveshark.com
     
    Does Grooveshark use my network when playing offline songs?
    Yes, when you're connected to the internet, even while playing offlined songs, Grooveshark will still make small network requests to report playback status to Grooveshark's servers. This is an extremely small amount of data and should not amount to much usage on a monthly basis. 

    You can completely stop all network traffic from the app by enabling "Offline Mode" from Settings. While in offline mode, you can only play offlined songs, and the app will store any network requests it needs to send until you return from offline mode, at which time any queued network requests will be sent.
     
    Why are my songs loading slowly?
    If a track is loading slowly for you, try the following:
     
    1. Make sure you are getting a strong signal and are running on a 3G, 4G, or WiFi connection.

        Note:Using the application on EDGE is not recommended. 
     
    2. Go to the Settings icon and turn the "Prefer High Bitrate" option off. 

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