Support Center

Grooveshark Artists

  • Creating Your Grooveshark Artist Account

    How do Artists make money on Grooveshark?
    Licensed artists are entitled to a percentage of Grooveshark's ad revenue based on their percentage of the overall percentage of plays on Grooveshark. 
     
    How do I put my band's music on Grooveshark?
    To put your band's music on Grooveshark, you'll have to create an Artist account at Grooveshark Artists.  Here, you'll be able to upload or remove music, organize your music catalogue, and use our awesome analytics to analyze and understand your fan base. 
     
    How do I manage my label's artists on Grooveshark Artists? 
    If you are a label manager that represents a number of artists, you can opt to manage multiple artists with Grooveshark Artists. During the sign-up process, you will be prompted to choose whether or not you are a label or an artist. If you are a label, you will be prompted to enter which artists you claim.

    After we verify your claim, Grooveshark Artists will create a Label account for you, and from there you can manage the content and analytics of multiple artists.
     
    How do I manage multiple artists?
    Once you have an artist account, managing multiple artists is easy.  To manage another artist, log into Grooveshark Artists, head to your Dashboard and click the "Add Artist" button, which is located right next to the drop-down menu.

    Your manage request will have to be manually approved by our team, a process which should take less than a day or two. We do this to ensure that the wrong parties are never granted access to your analytics.
     
    Why hasn't my artist account been approved yet?
    The longest it should take for an account to be approved is two days, though it is typically a much smaller waiting period.
     
    Some of my songs are already on Grooveshark, how’d they get there?
    Great question!  All music on Grooveshark is user-uploaded by either artists like you or your fans. If neither you nor your bandmates uploaded your songs then one of your dedicated fans beat you to it. 

    Now that you have an artist account you can claim these songs and manage them in your Music Catalogue.  Once the songs are in your catalogue you can edit their metadata, add album art, and even remove them all together.  
     
    What are the benefits of joining Grooveshark Artists?
    Once you create a Grooveshark account, you control all of your content and can add and remove it at will. Did someone upload your EP before your release? Remove it. Want to leak your own album before the release to create viral traction? Upload it. 

    The analytics we provide to artists are invaluable. We provide you with a detailed analysis of your current audience, from the typical A/S/L to listening habits. Demographic stats are broken down into charming bar and pie graphs for your convenience. This information can be used to your advantage when creating electronic press kits, booking tours, and more.
     
    Finally, our Radio Campaigns are an incredibly powerful tool that helps increase your airplay and expand your fanbase as organically as possible.
     
    Do I have to delete my current Grooveshark account before setting up an artists account?
    Nope!  You can use your existing Grooveshark username.  During signup you may use your existing Grooveshark account or choose to create a new account.

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  • Uploading Your Music

    Song and Album Uploading Issues
    My songs did not upload

    If your songs do not show up within 24 hours, please try uploading one more time! 

    If they still do not appear we’d be happy to upload them for you. Just send an email to artists@grooveshark.com with either a link to download your songs or attach them directly and we'll make sure to upload them within five days. 
     
     
    Only some of my songs were uploaded
     
    Please make sure that your mp3's ID3 metadata are correct, since we group together songs based on their ID3 tags. If you need help with this, you can ask for help at artists@grooveshark.com and we'll help you fix the problem.
     
     
    My uploaded songs aren't showing up when I search for them on Grooveshark. 
     
    Typically it takes up to 48 hours for your songs become searchable on Grooveshark after you upload them. If two days have passed and they are still M.I.A. then let us know at artists@grooveshark.com and we'll fix it immediately.
     
    Uploading Album Art
    We love when artists showcase their album art on Grooveshark.  To add your own artistic touch to the album art, just follow these steps.
    1. Click on the Music Catalogue tab at the top.
    2. Now click on whichever album you want to upload art for (here it would be Hush Hush).
    3. After being brought to the album details, click on the link labeled "Edit Image".
    4. Upload your image to add the album art to your tunes.
    If your album art does not show up after 24 hours, please let us know by emailing us at artists@grooveshark.com.
     
    Editing Metadata
    You can edit an album's or a song's metadata from the Music Catalogue.  First, click on the album containing the song.  Second, click on the little pencil icon all the way to the right of the song to begin editing.  If you need any help, please email us at artists@grooveshark.com 

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  • Grooveshark Radio Campaigns

    Radio campaigns grow your audience by targeting fans of in-demand similar artists with your music.  The campaign intelligently recommends the songs you choose to promote on Grooveshark Radio until the fixed number of spins run out. From the first play to the last, you can track both the campaigns progress and your explosive growth on Grooveshark with the analytic data we collect and unravel for you. 

    If you're interested in setting up a campaign for yourself, your band, or a group that you manage, please visit artists.grooveshark.com/promotions. 
     
    In Radio, What are "smiles" and "frowns"?
    Users can "smile" or "frown" a song to indicate whether they like the recommended song during their Radio session. Based on their rating the song will either increase or decrease in prevalence within Radio.
     
    What does 'good rec' mean when applied to similar artists during a campaign. What is being measured?
    A good rec is when over 50% of the people who were recommended the song gave a smile or finished playing the recommended song. A bad rec is when less than 25% of these people bothered finishing the song.

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  • Listener Feedback

    How do I get listener feedback?
    User feedback is one of our most valuable tools, because it connects artists directly to their listeners.You will only be able to get listener feedback if decide to run a pay-per-play Radio Campaign.

    During the course of your radio campaign, each time your track is played on Grooveshark Radio, your listeners will be polled for feedback. A non-intrusive pop-up box appears to ask the user to choose whether "I Like It" or  "Not For Me" with the option to leave a text comment as well.
     
    How is the Daily Listeners metric calculated?
    Daily Listeners is the average number of unique sessions who played your song. So if two users played your song a hundred times everyday in a given time span, the number should still be two for that time span.
    I've gotten several of my songs "favorited". What does that mean?
    When a user favorites a song, that means they're saving it into their library so they can listen to it again at a later date. Favorites are very, very good.

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  • Your Music on Grooveshark

    My band or label’s music is on Grooveshark, who should I talk to?
    If your music was posted up without your permission and you'd like to have it removed, please click here to access our DMCA  takedown form -- we highly recommend, however, that you contact us first to talk about ways that Grooveshark can fairly compensate you for your music!

    Grooveshark has an Artists Team that is devoted entirely to interacting with artists and labels. Just send us an email at artists@grooveshark.com and we will help you with whatever you need.
     
    How can I claim and manage songs of mine that are already on Grooveshark?
    With your Artist Account it's very easy to claim songs of yours that are already on Grooveshark. Just follow these steps:

    1. Click on the Music Catalogue tab at the top of the page when logged in - Screenshot
    2. On the left sidebar you should see a "Pending Approval" link. Click it.
    3. The songs on Grooveshark with the same artist name as yours should all show up now.
    4. Select “This is my song” for all of the songs that are yours.  To submit the changes just reload the page, there is no Submit button.

    After taking these steps you should be able to manage your music from within your Artists account under the Music Catalogue tab. Please email artists@grooveshark.com with any questions.
     
    How can I remove songs that are in my music catalogue from Grooveshark?
    You have full control over all songs in music catalogue. This includes the option of removing them all together. It only takes a minute just follow these steps:
    1. Click Music Catalogue at the top of the page
    2. Select the album containing the song you want to remove
    3. Click on the specific song you’d like removed
    4. Click Remove Song up at the top. Here's a screenshot.
    Currently, songs can only be removed one at a time – we're sorry if this is an inconvenience.  Please let us know if you need any help along the way by emailing artists@grooveshark.com :)

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